FAQs

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Hardware Issues

Not Booting or Powering up

Hardware Requirements

Please make sure you are using the correct PSU adapter with your board. Certified PSU are available from our shop: www.up-shop.org

UP Board (5V only): 5V4A PSU https://up-shop.org/up-peripherals/65-dc-power-adapter-for-up-board-eu-plug.html
UP Core (5V only): 5V4A PSU https://up-shop.org/up-peripherals/65-dc-power-adapter-for-up-board-eu-plug.html
UP Squared (5V only): 5V6A PSU https://up-shop.org/up-peripherals/126-up-squared-power-supply-5v6a.html (power cord sold separately)
UP Core Plus (12V only): 12V5A PSU https://up-shop.org/up-peripherals/230-up-core-plus-power-supply-12v5a.html (power cord sold separately)
UP Xtreme (wide range 13+ to 60V): 19V3.42A PSU https://up-shop.org/up-peripherals/351-up-xtreme-power-supply.html (power cord sold separately)

Test Procedure

Boards: ALL OS: N/A

  • Restart your UP
  • Push the power button, on the same side of the DC jack
  • Pull-out the power cable from the DC jack
  • Remove the CMOS battery to clear BIOS for 30 seconds
  • Replug the CMOS battery
  • Plug in the power cable

BIOS Issues

WINDOWS Issues

  • Resolution for Exclamation Yellow Mark after installing Windows driver